Device Authorization Issues
I am unable to authorize a Kobo device with my Adobe ID to access epubs in ADE. I recently have been able to authorize 1 kobo reader, 2 sony devices, 1 ipad, and 1 desktop with my Adobe ID. This is five devices that have been successfully authorized. However, according the Adobe Digital Editions help page that "you can transfer library items to up to six computers and six supported mobile devices" (http://www.adobe.com/products/digitaleditions/help/#transfer_items).
When I try to authorize my second Kobo device, I get the following error message:
E_ACT_TOO_MANY_ACTIVATIONS E_ACT_TOO_MANY_ACTIVATIONS http://adeactivate.adobe.com/adept/Activate 5600:600:6600 urn:uuid:fdadea06-3b9e-481e-ab8a-bdd4ffc4eee6
When I got to the URL that appears in this message, I'm brought to a page that says HTTP Status 404. I have also downloading the file that appears when I click on http://adeactivate.adobe.com/adept/Activate, but when I try to open this file, I get an error message that reads:
Error getting license
Server communication problem: E_ADEPT_HTTP_GET_NOT_SUPPORTED
Basically I need Adobe staff to reconfigure my Adobe ID account so that I can synch my account to the number of devices specified on Adobe Digital Editions' help page. I also have one other ipad and one other desktop that I would like to authorize with my Adobe ID. This would lead to a total of 6 reader devices and two computers that I would like authorized. My Adobe ID is library-biblio.aiml@international.gc.ca.
Thank you for your time!
