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Participant
Aug 31, 2017 7:17 AM UTC
Question

Device not showing in ADE

I have installed ADE and authorized my Overdrive account. When I connect my device to the computer, it does not show in ADE. My computer acknowledge that my tablet is connected yet ADE does not. Any thoughts.

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8 replies

Participant
Sep 1, 2017 10:57 AM UTC

I have the same question and I'm not using a tablet. I'm using an old Kobo (my preferred device) and an Arc. All I want to do is borrow library books.

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May 21, 2022 6:58 PM UTC

Same- I contacted the support team and they haven't been able to help me yet. They are saying my device isn't authorized even though it is. It is because ADE isn't recognizing I have a device connected. 

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Participant
May 31, 2022 6:14 PM UTC

Were you able to solve your issue yet?

Unfortunately I have the same problem: My kobo-ereader isn't shown anymore in ADE.

This results in the fact that I cannot transfer any book to my ereader. Q; what to do?. 

 

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Nanaky
Participating Frequently
Aug 31, 2017 9:54 AM UTC

This way not work with tablets only with eBook Reader. On tabletts has you only a ebook App. So you must transfer the eBooks over the file system and open then in the Tablet in the app.

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Participant
Aug 31, 2017 2:27 PM UTC

i dont really get why you tell smth about tablets? dont know how your answer should help us. I am sitting here for over 1 hour now and still didint find any way to make ade show my device -.-

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Nanaky
Participating Frequently
Sep 1, 2017 6:38 AM UTC

The question of this form entry relates to a tray. So the answer for this person.

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