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Participant
June 29, 2018
Question

Digital ed error w_adept_core_wrong_device

  • June 29, 2018
  • 1 reply
  • 1581 views

What should I do? The book appears in the Library, but cannot download the rest.

Thanks

Joan

    This topic has been closed for replies.

    1 reply

    Nanaky
    Participating Frequently
    July 2, 2018

    Windows:

        Close all applications.
        Press WINDOWS + R.
        In the Open text box, type regedit and then press Enter. The Registry Editor opens.
        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
        Remove the Adept Folder.
        In the Confirm Key Delete dialog, click OK.
        Close the Registry Editor.
        Open Adobe Digital Editions and reauthorize..

    Macintosh:

        quit Adobe Digital Editions.
        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
        Open Adobe Digital Editions and reauthorize.

    Participant
    July 6, 2018

    Sorry, I don't have Windows or Mac - the question is for an iPad

    Thanks​

    Nanaky
    Participating Frequently
    July 9, 2018

    Then you should try it with reset of of the setting or reinstall of the app.