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April 24, 2014
Answered

Digital Editions 3.0 not recognising that computer is authorised

  • April 24, 2014
  • 1 reply
  • 411 views

Hi

I downloaded Digital Editions 3.0 onto a computer that was already authorised with my Adobe ID.  ADE has not picked up this authorisation and says that the computer is not authorised.  When I try and authroise it via ADE3.0 it has a box for "eBook Vendor" which is greyed out so I cannot insert anything and when I complete the other boxes with my Adobe ID and password it returns an Activation Server Error with the code "E_AUTH_NOT_READY".

Any suggestions?

Thanks

Tedd

    This topic has been closed for replies.
    Correct answer Rave

    Hi Tedd,

    Please check the KB : http://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

    Regards,

    Rave

    1 reply

    Rave
    RaveCorrect answer
    Participating Frequently
    April 24, 2014
    Participant
    April 24, 2014

    Hi  Rave

    Many thanks - that works

    Tedd