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Participant
November 21, 2022
Question

Digital Editions ACSM file download problem.

  • November 21, 2022
  • 1 reply
  • 485 views

Unable to download digital ebooks using Digital Editions and (.acsm) file.  Get error "License Server Communication

Unable to download digital ebooks using Digital Editions and (.acsm) file.  Get error "License Server Communication Problem:

E_ADEPT_NO_FULFILLMENT_RESULT"

 

Last successful processing of a .acsm file was on November 8th.

 

Have installed latest Digital Editions, rebooted, disabled VPN, disabled my firewall on my computer. Remove a ebook that was already downloaded and attempted to re-down load. I have de-authorized the computer and re-authorized it.

 

My computer runs windows 11. I have also tried on my windows 10 computer with no change.

Replaced both my router and my cable modem. No change.

 

COX is my internet provider. I have tried connected via the hotspot mode on my cell phone then via T-Mobile. This bypasses my local network, my router and COX my ISP. No change. I still get the "License Server Communication Problem:E_ADEPT_NO_FULFILLMENT_RESULT". I believe this eliminates all hardware and software at my end except for the "Digital Editions" software. Please address this problem.

 

Also, the adobe server http://ns.adobe.com/adept is not reachable.

 

Digital Editions version 4.5.11.187303

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1 reply

Participant
November 30, 2022

11-29-2022

I received an email from Google Support that working with Adobethat the probled has been fixed. I am now able to download .acsm files.