Skip to main content
Participant
June 7, 2017
Question

Digital Editions could not connect to the activation server ??

I try to authorize my device (iPad). But there is a message "Digital Editions could not connect to the activation server. Please make sure you are connected to the internet", does anyone also has this problem? and how to solve this?

I don't think Adobe aware of this problem. The way to contact them is very difficult! They should improve the others channel to report issue.

    This topic is closed to new replies. Start a new post to keep the conversation going.

    6 replies

    Participant
    June 10, 2017

    Did the latest Adobe Digital Editions update on my iPad and the problem was fixed.

    Translate
    June 11, 2017

    Thank you. I re downloaded the app & it worked for me as well. Now I don't ha to lug around both of my textbooks.

    Translate
    Participant
    June 10, 2017

    Have exactly the same problem on the Mac version. Tried to de-authorize and re-authorize, but it just won't communicate the the activation server.

    Translate
    Participant
    June 9, 2017

    June 9 and I gave the same problem. Get on this Adobe.

    Translate
    June 7, 2017

    I'm having this same problem. I've restarted my iPad, deleted & redownloaded the app and nothing is working!

    Translate
    Participant
    June 8, 2017

    We are experiencing the same thing.  It works on a macbook pro, but not on mobile devices

    Translate