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Participant
June 7, 2017
Question

Digital Editions could not connect to the activation server ??

  • June 7, 2017
  • 6 replies
  • 825 views

I try to authorize my device (iPad). But there is a message "Digital Editions could not connect to the activation server. Please make sure you are connected to the internet", does anyone also has this problem? and how to solve this?

I don't think Adobe aware of this problem. The way to contact them is very difficult! They should improve the others channel to report issue.

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    6 replies

    Participant
    June 10, 2017

    Did the latest Adobe Digital Editions update on my iPad and the problem was fixed.

    June 11, 2017

    Thank you. I re downloaded the app & it worked for me as well. Now I don't ha to lug around both of my textbooks.

    Participant
    June 10, 2017

    Have exactly the same problem on the Mac version. Tried to de-authorize and re-authorize, but it just won't communicate the the activation server.

    Participant
    June 9, 2017

    June 9 and I gave the same problem. Get on this Adobe.

    June 7, 2017

    I'm having this same problem. I've restarted my iPad, deleted & redownloaded the app and nothing is working!

    Participant
    June 8, 2017

    We are experiencing the same thing.  It works on a macbook pro, but not on mobile devices