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Anonymous
Dec 23, 2019 3:32 AM UTC
Question

Digital Editions could not connection to the activation server - MacOS

Hi, 

 

I search online and all the posts about this on this community but I can't get around this. So I downloaded ADE 4.5 (latest version) and I cannot Authorize my computer. (MacOS). It keep saying that Connection error : Digital Editions could not connect to the activation server. Please make sure you are connected to the internet. It worked on my Windows computer but I just doesn't want to work with my MacOS computer. 

 

Here's what I did to try to resolve this :

- I restarted my computer.

- I reinstalled the software.

- I tried with another adobe account.

- I turned off my firewall.

- I used my personal hotspot (so that my network doesn't block it).

 

and nothing worked. I am out of ressources here. Anything else I should try. 

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    2 replies

    GK324
    Participant
    Dec 25, 2019 5:40 AM UTC

    Same issue here with Mac Catalina.. works on PC but not my macbook, just trying to authorize digital edition by itself

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    GK324
    Participant
    Jan 2, 2020 5:05 AM UTC

    Adobe, can you offer any solution here or we just going to be ignored as there are many others with the same issue!!!!!

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