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D
DART
Participant
October 21, 2013
Question

Digital Editions error message

  • October 21, 2013
  • 1 reply
  • 629 views

Hello. What does this error message mean? 'Didital Editions.exe - Application error. The instruction at "0x100ea9c4" referenced memory at "0x89c03354". The memory could not be "read". Click on OK to terminate the program' Then I get the 'send error report' box, and the whole thing closes. Does anyone know what this means, or why it's happening? Thanks.

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    1 reply

    S
    sjpt
    Inspiring
    October 21, 2013

    Almost certainly means that you have hit a bug in Digital Editions.

    You may find that uninstalling and reinstalling helps.

    You will almost certainly find that it will help to install the older (1.7.2) version instead of the latest.

    There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

    (You can have them both installed at once if you like.)

    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

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