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brunod40304665
brunod40304665
Participant
February 4, 2016
Answered

Digital Editions: I cannot open some of my books

  • February 4, 2016
  • 2 replies
  • 723 views

Hi,

I get the following error for 5 books in Digital Editions on my PC:

"Activation Server error

code : E_ACT_NOT_READY"

    This topic has been closed for replies.
    Correct answer Nanaky

    Macintosh:

    1. quit Adobe Digital Editions.
    2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
      If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
    3. Open Adobe Digital Editions and reauthorize.

    Windows:

    1. Close all applications.
    2. Choose Start > Run.
    3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    5. Select the Adept key.
    6. Choose File > Export.
    7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
    8. Right-click the Adept key and choose Delete.
    9. In the Confirm Key Delete dialog, click OK.
    10. Close the Registry Editor.
    11. Open Adobe Digital Editions and reauthorize.

    2 replies

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    February 5, 2016

    Macintosh:

    1. quit Adobe Digital Editions.
    2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
      If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
    3. Open Adobe Digital Editions and reauthorize.

    Windows:

    1. Close all applications.
    2. Choose Start > Run.
    3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    5. Select the Adept key.
    6. Choose File > Export.
    7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
    8. Right-click the Adept key and choose Delete.
    9. In the Confirm Key Delete dialog, click OK.
    10. Close the Registry Editor.
    11. Open Adobe Digital Editions and reauthorize.
    brunod40304665
    brunod40304665Author
    Participant
    February 5, 2016

    Thanks for your assistance.

    I followed the instructions faithfully.  However, the problem remains unchanged.

    My PC's operating system is Windows 10 Home (I don't know if this make a difference).

      Nanaky
      Nanaky
      Participating Frequently
      February 5, 2016

      Have you remove the Registry key and then authorize again?

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 5, 2016

      [moved from Downloading, Installing, Setting Up to Adobe Digital Editions]

      (you could google that error for a quick fix.)

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