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Arythanel
Participant
May 27, 2015
Question

Digital Editions keeps downloading the same book

  • May 27, 2015
  • 3 replies
  • 561 views

Every time the program starts it downloads a new copy of the same book.  How do I stop this?

    This topic has been closed for replies.

    3 replies

    Dominic Michael
    Adobe Employee
    Adobe Employee
    June 2, 2015

    Please try the below steps (read the note section before clearing the registry):


    Windows:

    1. Take back of your My Digital Editions folder under "C:\Users\<Username>\Documents\" and delete it.
    2. Click Start > Run.
    3. Type regedit and then press Enter. The Registry Editor opens.
    4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    5. Right-click the Adept key and click Delete.
    6. In the Confirm Key Delete dialog box, click OK. ADE is deauthorized now.
    7. Authorize ADE again.
    8. Restore the books from the backup location.

    Note:

    Deleting the registry will deactivate all ADE authorization credentials on this computer. You will then be able to open eBooks on this computer only if you know your authorization credentials. Also you will not be able to open books that are fulfilled using anonymous accounts (authorized computers without an ID).

    Arythanel
    ArythanelAuthor
    Participant
    June 1, 2015

    any help?

    Dominic Michael
    Adobe Employee
    Adobe Employee
    May 27, 2015

    Can you please let us know the platform in which you are facing the problem?

    Arythanel
    ArythanelAuthor
    Participant
    May 28, 2015

    PC, Windows 7 Premium Home