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Olivia5DB6
Participant
Sep 15, 2021 6:45 AM UTC
Question

Digital Editions not recognizing Kobo Clara

Hi all,

I am having trouble transferring my ebooks to my reader as DE doesn't pick up my Kobo Clara- Though it is showing up on My Computer (I am using a chromebook btw).

 

Things I have tried, with no luck:

- uninstalled and reinstalled DE what feels like a million times

- restored factory settings on my Kobo

- tried to find an older version of DE on the Play Store to no avail

- spoke to someone over chat. Sorry Nisha, I'm sure you're a lovely person, but you were no help whatsoever

- cried profusely.

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    2 replies

    Alexandra32209169yl36
    Participating Frequently
    Sep 11, 2023 3:18 PM UTC

    These instructions are for Mac, but hopefully you can find the equivalent for your Chromebook:

    Go to Mac - System Settings - Privacy & Security - Files and Folders - Adobe Digital Editions and switch on the Removable Volumes option
    I hope you can find this option 
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      Sam352245911b4v
      Participant
      Feb 3, 2024 4:42 PM UTC

      @Alexandra32209169yl36 you are my hero! it works fine now. Many thanks.

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