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Pinman3
Participant
July 17, 2020
Question

Digital Editions not recognizing my ID or password

  • July 17, 2020
  • 2 replies
  • 296 views

I downloaded this and installed this today. I created an ID and password.  The adobe website recognizes this ID and password, but the APP does not. how do I get this fixed? I see a couple of updates today on the app, could this be part of the problem?  Any help is appreciated.

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    2 replies

    T
    Terry86
    Participant
    July 19, 2020

    I am having the same problem. The chat assistant is unable to help, completely clueless. I need access to my ebook urgently and there is no assistance

    P
    Paabs
    Participant
    July 19, 2020

    So did another reset. Checked the box to log out of all devices and manually entered a password rather than Apple keychain auto fill. Seems to work now

    P
    Paabs
    Participant
    July 17, 2020

    I have the same problem. Reset passwords and still no luck

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