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audefrance
audefrance
Participant
June 29, 2017
Answered

Digital Editions not recognizing new Kobo Aura

I have ADE 3.01 and Windows 10. I got a new Kobo Aura, connected it to the computer, started ADE but it's not recognizing the reader. I was going to erase the authorization but there is no erase authorization option on the Help menu.

I'm not sure what to do next.

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    audefrance
    audefranceCorrect answer
    Participant
    June 29, 2017

    I followed the steps on the Overdrive site and it's working https://help.overdrive.com/customer/en/portal/articles/1481102-what-to-do-if-your-ereader-is-not-detected-by-adobe-digital-editions

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    audefrance
    audefranceAuthorCorrect answer
    Participant
    June 29, 2017

    I followed the steps on the Overdrive site and it's working https://help.overdrive.com/customer/en/portal/articles/1481102-what-to-do-if-your-ereader-is-not-detected-by-adobe-digital-editions

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