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euroherc
Participant
August 29, 2016
Question

Digital Editions on AD computer

  • August 29, 2016
  • 1 reply
  • 297 views

Hello.

I have Windows AD computer with Adobe Digital Editions. As I am admin, I activated Adobe Digital when I was logged on the computer. Now, Adobe Digital works only with my account logged to that computer. For all other AD accounts, when user try to add to the library, gets message

e_lic_already_fulfilled_by_another_user

Trying to activate, gets message

You can only authorize this computer with an Adobe ID that hasn't previously....

Try to do solution I found here on forum, with deleting registry key, but it doesn't help.

Do anyone have some idea?

Thanks.

    This topic has been closed for replies.

    1 reply

    Dominic Michael
    Adobe Employee
    Adobe Employee
    August 29, 2016

    If an ACSM token/ DRM book is fulfilled with a particular ID, the same ID needs to be used to open in other machines as well.

    Hope this helps you.

    euroherc
    eurohercAuthor
    Participant
    August 29, 2016

    Dear Dominic,

    that's exactly my problem. It works only when user used for authorization is logged into computer. And that's my user account. In order to install Digital Editions software, I had to log with my, admin rights, account. And I make authorization logged with my account also. But I need that other user van use Digital Editions.

    Kind regards,