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Participant
April 22, 2017
Question

Digital Editions stops responding when opening ascm file

  • April 22, 2017
  • 1 reply
  • 340 views

I use Digital Editions to read ebooks checked out from the library. I read one book fine. Returned it, downloaded another and now when I try to open Digital Editions says downloading content, never finishes, then msg "not responding". If I close and reopen DE I see the title and it says "loan", but it will not open to read and same "not responding" msg. I uninstalled DE, reinstalled and re-authorized. I am at my wit's end! Help!

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    1 reply

    emilys84401947
    Participant
    April 24, 2017

    I have this same issue, but with NetGalley titles. It's a serious issue, since it's preventing me from fulfilling review responsibilities.

    I've tried uninstalling and reinstalling.

    I've tried using the older version.

    I've tried erasing and reauthorizing.

    Still nothing works.