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Participant
October 14, 2008
Question

Digital Editions "sucks the sweat off a deadman's back"

  • October 14, 2008
  • 53 replies
  • 47005 views
I do not understand whether or not Digital Editions is flawed as a result of technical retardation on the part of its developers (unlikely), or because it represents a triumph somehow of the rights of publishers over those that pay for access to that published content.

The reason for doubting that the crippling navigational and other shortcomings of the product as a result of profound programming retardation comes as a result of comparing Digital Editions to Reader, Acrobat, and so forth. I guess it's cool to play at communist until the folks cutting the bigger check object.

I just spent for instance 85 bucks on an electronic text for a law class. The scrolling, inability to copy any text whatsoever, even though I can easily type out what I need in a time-consuming manner, the almost horrificly bad resizing tools and behaviours, I just don't know where to start.

Let me just finish by offering both a hearty and sincere, "thanks for a piece of crap".

53 replies

Participant
May 16, 2018

Last time I buy and DRM PDF ... try to stick in the law and you cant ever read what you purchased.

All these negative comments and I see not one reply or response from Adobe.

Proves they dont care .... so dont buy PDFs that require only their rubbish software to read.

1. Software runs, white screen ... no idea of what is happening

2. After nth try it suddenly allows you to load your ACSM files albeit slowly and crashy

3. You can read a book ... maybe ... if your internet connection is off or slow .... loop to #1

Adobe this is PATHETIC software!!!!!!!

thorntcg
Participant
August 31, 2017

Hi, I cannot find where to type a new question. My adobe digital editions 4.5 is taking an extremely long time to scroll. I need help asap.

Thank you!

Participant
February 1, 2017

why do libraries put up with this poor software when theres better alternatives (pretty much anything is better)

oh there all government run (public libraries or university) and have no incentive for quality or productivity

Participant
January 1, 2017

Astounding how many people have found this program to be so disappointing, and for this long, yet with no proper improvements.  Rather than go into the description I had planned to give regarding why I hate this program (it has already stolen over an hour of my time and made me not even want to bother trying to read the book I bought), I will just say I agree fully with the OP's sentiments, and all those thereafter.  Adobe, what are you doing to fix this?! This program is unacceptably bad! Just make it function like a PDF viewer! Is that so hard? This is 2017! Do better!

I've contacted the company I ordered the book from to ask if there is any kind of exchange or refund available, because I honestly can't begin to try becoming used to ADE's interface.   If I can obtain a refund or other solution, I am going to immediately uninstall ADE and will never buy another e-book until I'm certain I won't have to encounter this archaic, wet fart of a program again in so doing. When a person can tell within, literally, the first minute of using a program that it is VIRTUALLY UNUSABLE, it should be scrapped.

If this type of reader is the proposed answer/antidote to tracking down a torrent file or otherwise obtaining a desired file illegally, publishers and software developers are going to have to do better than this.

underthewhip
Participant
November 26, 2016

I see a pattern here. People buy e-books for studies etc and this piece of software is the only legit way to view them. Nice move Adobe.

The problem is all the badwill you get from not improving the original problems described by the creator of this thread back in 2009. I mean, all of it is still as bad now as it was then. I am even angry with HP who indirectly forces me to use this terrible software by only allowing me to open their books with ADE.

As other people have pointed out, there are a few solutions though. Converting the files to another format supported by your favorite reader is one. Printing out the whole book is another (dunno if anybody mentioned before?).

I need this literature to take part of virtual classroom education probided by HP, but since the scrolling mechanism is so terrible I will need to print it out just to keep up.

And Adobe, I am sincerely surprised you are still hanging around today. Total lack of respect for the people forced to use your products. Lightroom is another example of software that you took away from the average Joe just bcause you made it a subscription product instead of a one time purchase. I will never spend my money on any of your products and I sincerely hope that no one else will either.

Participant
November 28, 2016

Hi -

I have read all these posts from the start (2008) and it is now 8 years later.  I can't believe that Adobe still has not resolved these issues.  I am also frustrated with Digital Editions although, thankfully, it is not related to course work or a job.  I just wanted to be able to read a book!

There apparently is no way to download ADE to Kindle.  I had the app on my Droid but gave up because the anti-virus software kept deleting the book I'd downloaded.  The only way to do this is find the actual book (with some titles, good luck) or read it on the phone from the reading site using data or Wi-Fi.  I had ADE downloaded to my laptop but deleted it. 

Adobe obviously doesn't give a crap about goodwill, or the lack thereof, from consumers.  This software is horrible!

Participant
December 3, 2016

I just installed ADE 4.5.2 (latest from the website) onto a fast Windows 10 laptop. I've used previous versions for many years, and really enjoyed the "alternative" reading view compared to merely opening a file with a PDF reader.

However, this latest version has reduced the user experience to a struggle. Scrolling is unusably slow. Gone is the nice facility to layout the page on the screen as desired - the page magnification now seems to be fixed to a few discrete values like 1, 1.5, and 2. The arrow and page up/down keys all do something but in a fairly unwieldy manner that discourages their use. I believe the old version had the nice "hand" mouse sprite to move the page around - that seems to be gone also.

I'll probably look for alternatives to ADE for checking out e-books, and then move all of my local PDF library to a more friendly home.

October 26, 2016

Created an account just to voice my displeasure with the rest of you. The lack of basic zoom control and scrolling is absolutely atrocious. I've now found myself attempting to read tiny text in order to somehow not spend the majority of my reading time trying to use the scroll key.

Do not download this software under any circumstances.

Participant
August 31, 2016

I just bought a book off ebooks.com. It seems the only possible option for reading the book on my laptop (whether in EPUB or PDF format) is to use DE (and some other reader called Bluefire which I have not tried and do not feel like trying). I thought maybe if I installed Adobe Reader after installing DE, I'd be able to read the book in Reader while DE does its DRM magic in the background. Well, I was shocked to discover I couldn't.

It is simply a disaster trying to use or navigate a book in DE. What is ebooks.com thinking even suggesting their users read their books with such a unusable piece of software as DE is?

I do not often buy books in digital format. In years prior, I had purchased a few programming books from Oreilly.com. The experience was positive. I was expecting the same flexibility here. I guess I'm wrong.

davidm30488667
Participant
June 6, 2016

I have two complaints with ADE.

#1. I copy a book to my Kobo ereader. I highlight on the kobo. If I open the ePub file on my kobo, in ADE, it erases all the highlighting I've done on the Kobo! ADE should not alter ePub files on devices if it handle the highlighting on them.

#2. I bought my mom a Kobo. I keep getting "this file is locked with adobe DRM" despite having the correct authorization. I went to Kobo's site: it recommends installing an older version of ADE. So now I'm running on 3.0 because 4.5 doesn't seem to work with a brand new kobo. Awful awful piece of software, ADE. This honestly makes me never want to trust Adobe with anything. If they'd be willing to put their name on this piece of garbage, who knows what they kind of software they make.

kobo.com/help - Troubleshooting Adobe Digital Editions

April 5, 2016

I consider myself eloquent, but even I couldn't have said that better. I have never, in all my years of software exploration, seen anything as AWFUL as ADE. I "searched" a 250 page book for a specific phrase. It locked up my computer for 15 minutes while it seemed to rewrite the thing in Sanskrit in order to search using the most ancient of methods. Even eyeballing through parchment would have been faster. I just don't understand how some have the balls to release such a - piece 'o crap. 

Participant
March 23, 2016

I have to use it in order to download books from my public library. It hangs up EVERY time. Sometimes the book is on my Kobo after I use Task Manager to close it, other times it isn't. When I try to copy the book again, sometimes there's a message saying it's on my Kobo (after I've deleted it). Sometimes the message is that I don't have permission. I've tried reauthorizing Adobe, returning the library book and going through the process again ...

This venting won't solve my issues; however, I feel better for it.