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A
Anonymous
February 11, 2014
Question

Digital Editions will not open

  • February 11, 2014
  • 1 reply
  • 446 views

I cannot get digital editions to open, all I get is a window stating the Windows is checking for a solution, and of course they have not provided one. HELP, I have several downloaded books that have a limited time availability that I have not read. The program was fine yesterday

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1 reply

C
chiragjuneja
Participating Frequently
February 11, 2014

When you open the ADE, It tries to load the books from the "My Digital Editions" folder (in "My documents"). If any of the book is corrupt, It fails to open correctly.

I am guessing this is the issue.

Can you try the following:

Backup the "My Digital Editions" folder and then remove this folder.

Now open the ADE. Hopefully, It will work.

If it does, you can open the books from the Backed up folder.

I hope it helps.

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