Digital Editions will not run on new dell laptop-Latest win 10

Forum|Forum|7 years ago
September 5, 2018
2 replies
428 views

Digital editions 4.5.8 installs but will not run or integrate with downloaded epub ebooks.

Tried all versions and all compataibility OS,s.

Worked fine on old win 10 laptop.

Anyone with similr issues or solutions.

This topic has been closed for replies.

G

giselemd

Participant

Exactly the same problem. NO ONE at Adobe will answer this. The person who said you just contact support is flat out wrong. I get great support for the stuff I pay for but keep getting sent to the forums for "answers. Here's the link to my post: Windows 10 64bit - ADE 4.5.8 will not run

Windows 10 64bit - ADE 4.5.8 will not run

I went through every possible step I could find here and elsewhere. Detailed steps and results. Sent a copy to Adobe Support. And I *still* cannot download books. I'd be happy if they would just post a copy of the old version that actually worked.

O

oleh65577621Author

Participant

Would be really nice and helpfull for someone from adobe to contribute,

i cannot beleive how hard they make it to contact them, no make that impoosible.

Omar.Fathy

Community Expert

It is not difficult to contact Adobe Customer Care:
Contact Customer Care

O

oleh65577621Author

Participant

I have done that and it sends me to more self help and none of these answer my problem. The system will then not allow me to talk to anyone.Perhaps you can answer the question or how I can talk to someone,

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