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Lori_Reeser
Participant
February 2, 2013
Answered

"Document is licensed for a different user account"

  • February 2, 2013
  • 1 reply
  • 1014 views

I've been using ADE for a few months, mosty to borrow books from the library and transfer them to my Nook.  All of a sudden I can't read my Nook books.  The error message is "Document is licensed for a different user account". 

The only thing I can think of is that I started with one credit card and then changed to another.

Does anyone have any suggestions?

Lori

This topic has been closed for replies.
Correct answer sjpt

There has been an issue recently with a software update on the Nook,

requiring some form of reauthorization.

Check the thread http://forums.adobe.com/thread/1107352?tstart=0  (near the end)

1 reply

S
sjptCorrect answer
Inspiring
February 2, 2013

There has been an issue recently with a software update on the Nook,

requiring some form of reauthorization.

Check the thread http://forums.adobe.com/thread/1107352?tstart=0  (near the end)

L
Lori_ReeserAuthor
Participant
February 2, 2013

Thnaks!  It worked.  Of course I have to re-download ALL my apps and books, plus I lost my automatic WiFi connections, but that's B&N's fault.

WARNING:  If you want to do this, save all your network WiFi passwords, and remember all settings for your apps.  I lost everything on my Calendar app (which has become my go-to).

UPDATE:  Only a few of my books have transferred correctly from Nook to ADE.  Since I mostly go in the other direction I am not too worried, yet.  I'll post further updates if anything new arises.

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