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D
DAChristel
Participant
July 25, 2017
Question

downloaded books won't open, only ADE sample books will open

  • July 25, 2017
  • 1 reply
  • 308 views

I downloaded ADE 4.5.5. I can read the sample books from ADE without any problems. But...

I have twice now had e-pubs sent to me. I added them to my library and the book covers show up along with all the other useful information. Nothing happens, though, when I click on the books. Instead, I get the message "ADE not responding" and the little circle just cycles round and round non-stop. The books never open. If I click on ADE, a window pops up and asks me if I want to quit the application. I'm using Windows 10.

    This topic has been closed for replies.

    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    July 25, 2017

    You can try the following steps:

    1) Run as Admin (right click and choose this option).

    2) Rename the My Digital Edition Folder under your My Documents Folder and try again to open.

    D
    DAChristelAuthor
    Participant
    July 25, 2017

    Hi. I'm not sure where you mean I can run as Admin (right click where? In ADE?)

    I renamed the folder. Nothing happened.

    I uninstalled ADE and tried to install it again. Now it won't install -- I get an error message instead.

    D
    DAChristelAuthor
    Participant
    July 25, 2017

    I got ADE to install again, but the epub file still won't open. Very frustrating!

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