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lesleyb40724809
lesleyb40724809
Participant
April 16, 2017
Question

Downloading ebooks error

  • April 16, 2017
  • 1 reply
  • 170 views

When I try to download ebooks from Kobo to Digital Additions I keep getting ' error check activation'. Please can anyone tell me what I need to do.

Thank you, any assistance would be appreciated.

This topic has been closed for replies.

1 reply

Nanaky
Nanaky
Participating Frequently
April 18, 2017

Windows:

    Close all applications.

    Press WINDOWS + R.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Remove the Adept Folder.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

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