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A
Anonymous
February 15, 2015
Question

E_ACT_NOT_READY

  • February 15, 2015
  • 1 reply
  • 554 views

I keep getting this message. Then tried to deactivate authorization (several times) so I can reactivate and it refuses to deactivate.  So I can't download any library books.

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    1 reply

    S
    Adobe Employee
    shreya
    Adobe Employee
    February 16, 2015

    For this problem, you need to deauthorize and authorize ADE again.

    If due to some reason, you are unable to deauthorize ADE, follow the below steps:

    Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    Windows:

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key:

    HKEY_CURRENT_USER\Software\Adobe\Adept

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Your authorization will be deleted.

    ADE will be deauthorized now.

    Now Authorize ADE again.


    Reference:

    Error "E_AUTH_NOT_READY" | Digital Editions

    Hope this works !!

    A
    Anonymous
    April 30, 2015

    How do I " Navigate to /Users//Library/Application Support/Adobe/DigitalEditions" ?  Where do I need to go to on my Mac to find this? 

    S
    Adobe Employee
    shreya
    Adobe Employee
    May 1, 2015

    Ok, try the following way to access activation.dat:

    1. Go-> Go to folder.

    Go to folder dialog will appear.

    2. Type   ~/Library/Application Support/Adobe/Digital Editions

    drag the activation.dat file to the trash.

    Hope this works !!

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