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natalieb69441248
Participant
July 11, 2017
Answered

e act too many activations

e act too many activations error when trying to authorize an E-Reader

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      Meenakshi_Negi
      Meenakshi_NegiCorrect answer
      Legend
      July 13, 2017

      Hi natalieb69441248,

      Please refer this help document: E_ACT_TOO_MANY_ACTIVATIONS error in Adobe Digital Editions

      Check if this helps. 

      Regards,

      Meenakshi

      View reply

      12 replies

      Miriam33350162d41a
      Participant
      November 2, 2023

      I have the same problem, same error on my ebook reader. My Tolino ebook reader seems to disconnect every now and then, and I have to reactivate with my adobe ID. But apparently it counts every reactivation as a new device, so I need to reset the account. Please help!!

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      babarsbooks
      Participant
      February 11, 2019

      After restoring my e-reader Kobo Aura H2O 2, Adobe digital edition  displays, "E_ACT_TOO_MANY_ACTIVATIONS" . I need support to reset my activation count. Please help me!

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      mattiaz835757
      Participant
      May 18, 2018

      After restoring my e-reader Kobo, Adobe digital edition  displays, "E_ACT_TOO_MANY_ACTIVATIONS" . I need reset activation count. Please help me. mattiazambrini@gmail.com

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      perelopi141166
      perelopi141166
      Participant
      January 26, 2018

      I have the same problem

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      judithp3721086
      judithp3721086
      Participant
      February 4, 2018

      i have still the same Problem, since two weeks

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      judithp3721086
      judithp3721086
      Participant
      February 4, 2018

      Nothing changed f***

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      Meenakshi_Negi
      Meenakshi_NegiCorrect answer
      Legend
      July 13, 2017

      Hi natalieb69441248,

      Please refer this help document: E_ACT_TOO_MANY_ACTIVATIONS error in Adobe Digital Editions

      Check if this helps. 

      Regards,

      Meenakshi

      Translate
      stefaniea26028498
      Participant
      August 12, 2017

      Hi meenakshin83966505,

      I have thje same problem:

      E_ACT_TOO_MANY_ACTIVATIONS

      The dokument (your link) can´t help.

      Someone has to reset my counter.

      But who?

      There is no possibility to get into a chat with support.

      Only write a discussion into a forum.

      Please: Is there any admin to help??

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      marlonjc
      Participant
      August 16, 2017

      I had the same issue. What I did was I clicked on "contact us" at the bottom of the page or the support link support . I clicked on "account issues" > "adobe id and signing in" > "show me my contact options" and then click on chat 24/7.

      My experience with "chat with the representative" was frustrating because they kept directing me to this forums which advises me to contact customer support to get my account reset. It is a free service so it felt like they did not want to help. It took about 30 minutes for the two representative to understand that they are the one that can reset the account. After that, they passed the issue to their superior. It took about one or two weeks for them to reset my account.

      This is also reply to your question martink39448802​

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        Meenakshi_Negi
        Meenakshi_Negi
        Legend
        July 13, 2017

        Moving this to Adobe Digital Editions

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