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December 17, 2009
Question

E_ACT_TOO_MANY_ACTIVATIONS

  • December 17, 2009
  • 21 replies
  • 2731 views

Please PLEASE help!  I have spent HOURS on the phone trying to be able to get my Reader to where I can access books and actually READ!  The Sony Reader Support folks have tried and tried to help, but say I need Adobe support.  This is the message I get:

E_ACT_TOO_MANY_ACTIVATIONS http://adeactivate.adobe.com/adept/Activate 4015:15:6015 urn:uuid:fe67fc55-9102-4eeb-8560-7f5d47021869

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    21 replies

    Participant
    January 17, 2010

    Sorry to disappoint you but I have been waiting two week and syill waiting and only have recieved a message saying my case in the second stage.

    Known Participant
    August 11, 2017

    Hi Danielle, good luck. I note your message is dated 17/01/2010.  This is 2017 and I am having the same problem. Good to see Adobe is on the ball.  104 months and Adobe still can't fix the E_ACT_TOO_MANY_ACTIVATIONS PROBLEM.

    UNBELIEVABLE.

    Terry Knight

    December 28, 2009

    WOW

    Jim it seems you have your hands full.But I too have the same issue with the adobe digital editions.

    Please HELP!!

    This is so frustrating. I could not even download a single book through the Sony sight so far.

    looking for help

    Chris

    Participant
    January 15, 2010

    Hi,

    I need help too i have the same message phone sony they tell me adobe problem so i phone adobe went through everything and got nowhere because it free download i been told submit web case which i have done two weeks ago still not sorted, So i ask to speak complaint department because i feel push to pillar to post and getting nowhere and they dont have one. Im not sure what to do? if anyone can help me or give me some advice i be so grateful as im so frustrated with this problem.

    Danielle

    January 17, 2010

    I bought an Aztek ezReader, but since it's new and I don't know what I'm doing I also used up all my activations.  I bought this reader so I would be able to not only purchase books but rent them from my library.  That is what I was doing when the Too Many Activations Error "bug" got me.  I tried the online chat, but that didn't work and they opened a tech case for me.  This was Wednesday AM and I really want to use my reader.  I've read that it takes 3 days before someone fixes it, but patience is running thin.  I think the 3 day wait for something that seems like a simple fix is too long.  Hopefully I'll be reading my library books by Monday.

    December 17, 2009

    Adobe offers support for Digital Editions through the web.  You can get support by going to http://www.adobe.com/support/digitaleditions and clicking on "Submit a web case".

    December 17, 2009

    But you don't need to that... I had some administration that I had to do the server this morning anyway, so I bumped your activation count for your "tethered devices" (IE your Sony Reader) back to 6 while I was in there.

    December 17, 2009

    This is really weird.  After I got your message I tried to transfer the books and two transferred and one did not saying my device was not authorized.  Wow.  this is really a confusing mess and I really wanted to brag to my girlfriend that the Sony Reader was better than the Kindle.  Can't do that yet - smile.