E_ACT_TOO_MANY_ACTIVATIONS Error when trying to authorize an E-Reader, please reset

How can I get help?

I have 2 Tolino shine, but one said to me E_ACT_TOO_MANY_ACTIVATIONS.

Who can reset my Activation Counter?

By trying the support, is always just sign: Free Adobe apps are eligible only for community support.           

But here I can´t get in contakt to write my Problem.

Tank You for Your help

Steffi