E_ACT_TOO_MANY_ACTIVATIONS http://adeactivate.adobe.com/adept/Activate 4283:283:6283 urn:uuid:d71502

How do I get help resolving this issue.  I cannot get support to answer me back.  I cannot even get a case number.  please help.  I have submitted web request several times and chat support tells me that this can only be resolved with a web request.  I will soon have to buy another device that does not use Adobe as the licensing entity.  This is ridiculous that I cannot even use my device because of some stupid glitch with Digital Editions not authorizing the device and it being ultimately an Adobe problem.  I can't believe there is no way to reset this without intervention from Adobe and obviously their support is horrific.  At least Adobe reader works...big whoop.

adobe id - texrg25@sbcglobal.net