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caroler71593347
caroler71593347
Inspiring
January 25, 2016
Question

E_ACT_TOO_MANY_ACTIVATIONS message and Adobe help say go to forum!

  • January 25, 2016
  • 1 reply
  • 206 views

I have received this message when trying to activate a Kobo Glo HD via my Windows laptop and ADE. I followed the link given in a recent post, to Adobe help, had a long chat session, which ended with them saying that they were not the experts and referring me to this Forum. Can anyone help??

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    January 26, 2016

    Have you exact ask for reset of Adobe ID in the Chat?

    caroler71593347
    caroler71593347Author
    Inspiring
    January 26, 2016

    At the end of another 3 hour chat session yesterday evening they finally found someone who understood the problem and reset the activations. It seems that the majority of the chat staff don't have any training on ADE and seem afraid to refer questions to someone who does.

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