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A
Artur Lenckowski
Participant
July 11, 2014
Question

e_adept_document_type_unknown

  • July 11, 2014
  • 1 reply
  • 511 views

I keep getting the error: "error getting license. license server communication problem: e_adept_document_type_unknown" every time I try to open a book purchased in play store.

I'm using Adobe Digital Editions 3.0.86137.

I didn't have that problem with the last book from play store.

I've seen a few posts about that problem, but no solution. I'm a bit annoyed, as I don't know any other way to transfer that book to my nook.

Thank you in advance

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    1 reply

    A
    Artur LenckowskiAuthor
    Participant
    August 11, 2014

    I tried to contact google support. Message I got from them:

    "I have heard back from our specialists and they have let me know that this appears to be an issue on Adobe's end. The best thing to do would be to contact them to see what support they can offer. You can do so at the following site: http://helpx.adobe.com/contact.html."

    And Adobe doesn't offer any direct help for Digital Editions (except for installing issues), so there's only forum and no answers there. Disappointing.

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