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Participant
July 9, 2013
Question

E_ADEPT_INTERNAL error

  • July 9, 2013
  • 1 reply
  • 1807 views

Hi, I've download a file .acsm, but when i try to import it on digital edition it tell me that there is the errore e_adept_internal:

what shoul i do?

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1 reply

Inspiring
July 9, 2013

Two possible answers.  Neither is specifically for your problem, but one or the other often works. ... good luck

Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

Unfortunately, it often then gives misleading error messages about what is wrong.

Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

Restart ADE, and then reauthorize with your Adobe ID.


There are lots of bugs in ADE2.0.  Try replacing ADE2.0 with the older but more reliable v1.7.2.

(You can have them both installed at once if you like.)

Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172