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Sofia.97
Participant
June 10, 2020
Question

E_ADEPT_REQUEST_EXPIRED

  • June 10, 2020
  • 2 replies
  • 871 views

I've downloaded an ebook and created an adobe account which I then used to log into Adobe Digital Editions. It says that my computer is authorized, but when I try to open the book it says "Error getting License. License Server Communication Problem:
E_ADEPT_REQUEST_EXPIRED".

 

I have checked both my timezone, clock and date, and everything is correct. I tried downloading the book again but the issue remains. 

      2 replies

      A
      Azzurra388688593fa4
      Participant
      July 29, 2024

      I'm having the same issue. I've checked both my timezone, clock and date, and everything is correct. I uninstalled and reinstalled the app, de-authorised and re-authorized my mac.. nothing worked. Can anybody help, please?

      S
      Scotticus
      Participant
      January 9, 2025

      I solved this problem by deleting all .ascm files on my Mac.

        F
        france_5228
        Participant
        September 15, 2025

        THANKS, IT ALSO WORKED ON MY PC

        P
        pt_valme
        Participant
        July 24, 2020

        I am having the same issue and have tried the changing timezone, clock, and date. I uninstalled the software and reinstalled. I deleted all the previous downloads. May someone please give another solution to this problem? 

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