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Sofia.97
Participant
Jun 10, 2020 9:40 AM UTC
Question

E_ADEPT_REQUEST_EXPIRED

I've downloaded an ebook and created an adobe account which I then used to log into Adobe Digital Editions. It says that my computer is authorized, but when I try to open the book it says "Error getting License. License Server Communication Problem:
E_ADEPT_REQUEST_EXPIRED".

 

I have checked both my timezone, clock and date, and everything is correct. I tried downloading the book again but the issue remains. 

      4 replies

      Azzurra388688593fa4
      Participant
      Jul 29, 2024 10:17 AM UTC

      I'm having the same issue. I've checked both my timezone, clock and date, and everything is correct. I uninstalled and reinstalled the app, de-authorised and re-authorized my mac.. nothing worked. Can anybody help, please?

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      Scotticus
      Participant
      Jan 9, 2025 3:44 PM UTC

      I solved this problem by deleting all .ascm files on my Mac.

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        france_5228
        Participant
        Sep 15, 2025 1:28 AM UTC

        THANKS, IT ALSO WORKED ON MY PC

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        pt_valme
        Participant
        Jul 24, 2020 11:07 PM UTC

        I am having the same issue and have tried the changing timezone, clock, and date. I uninstalled the software and reinstalled. I deleted all the previous downloads. May someone please give another solution to this problem? 

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