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February 17, 2011
Question

E_AUTH_BAD_DEVICE_KEY & E_ACT_TOO_MANY_ACTIVATIONS

  • February 17, 2011
  • 1 reply
  • 2479 views

I am helping my grandma with a problem with her Aluratek Libre.  Back in September I was able to put books on it using my ADE and hers with no problem. Now she is having problems getting books on it and when I brought it home to look at it I get these two messages alternating.

E_ACT_TOO_MANY_ACTIVATIONS http://adeactivate.adobe.com/adept/Activate 5745:745:7745 urn:uuid:e6e0ecd9-ac3f-4cc7-85ea-8f44f497c560

E_AUTH_BAD_DEVICE_KEY

I'm not sure what to do to fix it.

Any suggestions?

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    1 reply

    February 21, 2011

    I had this issue too.  Go to the Adobe site and choose chat

    http://kb2.adobe.com/cps/152/tn_15290.html

    Hopefully you will get Victor and he can reset your password to ADE and this will solve the problem.  It fixed my issue.  I kept getting this same error message when I tried to re-authorize my Sony e-reader.  Good luck!