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Participant
April 9, 2015
Question

E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

  • April 9, 2015
  • 2 replies
  • 878 views

i just purchased two books from bol.com and one from kobobooks. When i try to open them in my digital editions library (on my mac) i get this message: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12. i did not have this problem before. what can i do to fix this?

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2 replies

katib12393925
Participant
August 17, 2018

I'm also having this issue.

Were you able to solve the problem?

Dominic Michael
Adobe Employee
Adobe Employee
April 9, 2015

Please try reinstalling the application.

Participant
January 12, 2017

This did not work.