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karlita007
Participant
Apr 9, 2015 8:02 AM UTC
Question

E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

i just purchased two books from bol.com and one from kobobooks. When i try to open them in my digital editions library (on my mac) i get this message: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12. i did not have this problem before. what can i do to fix this?

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3 replies

katib12393925
katib12393925
Participant
Aug 17, 2018 1:28 AM UTC

I'm also having this issue.

Were you able to solve the problem?

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Dominic Michael
Adobe Employee
Dominic Michael
Adobe Employee
Apr 9, 2015 9:16 AM UTC

Please try reinstalling the application.

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Berebe
Participant
Jan 12, 2017 1:47 PM UTC

This did not work.

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