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dariop3390064
Known Participant
January 16, 2018
Question

E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

  • January 16, 2018
  • 2 replies
  • 466 views

I used my Adobe Digital Editions really often and never had any problem.

Today, I tried downloading a book from the same site I always download it (public library) and it says: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

I've tried to unauthorized the mac, but ADE answer impossible to eliminate authorization.

I saw in in the forum the following instruction:

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash

But I don't have Digital Editon in the application Support:

Can you help me? Many thanks!

    This topic has been closed for replies.

    2 replies

    Participant
    April 25, 2018

    The same happens to me!

    and i agree: very bad support from Adobe on this matter (only because it's a free application...)

    ramtind31145048
    Participant
    February 15, 2018

    ADOBE is hopeless. I rather pay for this app to get some support!!!!

    VERY BAD Adobe!!!