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ggb1028771
ggb1028771
Participant
November 1, 2015
Question

E Auth Not Ready

  • November 1, 2015
  • 1 reply
  • 344 views

I am getting the E Auth Not Ready error message after upgrading to the most recent version of DE. I am trying to follow the instructions on the help page but am unable to get through even the deauthorization step.

I know I have the correct password. Any advice?

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1 reply

Nanaky
Nanaky
Participating Frequently
November 1, 2015

Do you used Windows or Macintosh?

ggb1028771
ggb1028771Author
Participant
November 1, 2015

Mac

Nanaky
Nanaky
Participating Frequently
November 2, 2015
  1. Quit Adobe Digital Editions.
  2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
  3. Open Adobe Digital Editions and reauthorize.
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