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lauras10472987
lauras10472987
Participant
August 27, 2016
Question

"E AUTH NOT READY" error & Unable to Erase Authorization

  • August 27, 2016
  • 1 reply
  • 1068 views

The message "E Auth Not Ready" pops up when I try to open an ebook from the Brooklyn Public Library.  Then when I follow the directions on the help page (Activation errors in Adobe Digital Editions ) for the Mac (below), it starts by deauthorizing your Adobe account.  When I tried to do this, I get a "Unable to Erase Authorization.  Please try after some time" message.  I'm not sure where to go from here.

Mac OS

  1. Open Adobe Digital Editions.
  2. Press Command+Shift+D to deauthorize Adobe Digital Editions.
  3. Select Erase Authorization.
  4. Click OK and quit Adobe Digital Editions.
  5. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
  6. Open Adobe Digital Editions and reauthorize.
    This topic has been closed for replies.

    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    August 29, 2016

    Have you remove the file with a user of admin rights?

    lauras10472987
    lauras10472987Author
    Participant
    August 29, 2016

    I did.

    now, I've downloaded the 2.0 version and I can get it to recognize the file beyond this error, but it's saying I already used the license.  I do have it open on my phone in the Overdrive app, but I made sure to do this with the same account so it should work.  I was successful in loading it on the overdrive app on my iPad while it's also on my phone, so not sure why it's stuck.

    I tried with with another book to get it on my nook and it worked.   I was even able to add it on my phone, but when I went to my iPad it gave me the license error.  According to Overdrive, as long as you are using same accounts, you should be ok on up to like 6 devises. 

    Nanaky
    Nanaky
    Participating Frequently
    August 29, 2016

    You are used the same Adobe ID on the iPhone und the iPad?

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