letrisham69634883

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Question

E_DEPT_DOCUMENT_TYPE_UNKNOWN

Forum|Forum|9 years ago
July 2, 2017
3 replies
309 views

Please help. I downloaded an .ascm file from Wiley and they refuse to send it to me in any other format. I have tried opening it in Digital Editions but keep getting an error message saying that it is unable to download because of the " E_DEPT_DOCUMENT_TYPE_UNKNOWN.

Any advice other than reinstalling it would be great.

This topic has been closed for replies.

danielp31197358

Participant

The problem also appears with downloads from Google Play books, but only for ePub Files, Not for PDF..

danielp31197358

Participant

I have the same Problem when I download ePub Files.

I tried a couple of things like a new download of the Files, using a older Version of DE and re-install 4.5. None of them worked.

It works with the PDF Files of the respective books though, so its not a problem of authorization.

So far I did not found a solution. :/

Daniel

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Has you check if other eBooks work? Sample eBook Library | Adobe Digital Editions

letrisham69634883Author

Participant

Yes I have Sadly they all work, so I am thinking it must be a problem with the file the company is sending me.

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letrisham69634883 schrieb
Yes I have Sadly they all work, so I am thinking it must be a problem with the file the company is sending me.

In this case must the company file create new.