A

Anonymous

Answered

E_GOOGLE_DEVICE_LIMIT_REACHED [2014]

Forum|Forum|11 years ago
April 10, 2014
8 replies
43538 views

I just purchased a book from google and I want to import it to my Adobe Digital Editions library. I downloaded the .acsm file and I authorized my computer using my Adobe ID. when i try to import the file a pop up indicates that the file is "unable to download" and it says "E_GOOGLE_DEVICE_LIMIT_REACHED. i tried to sign in with my google account instead using the google vendor login, but i cannot login because it is telling me that my login information is wrong when i know it is definitely right. I have not downloaded the file to any other computer, and i only have adobe digital editions downloaded on my macbook. I don't know what to do, but i know a bunch of other people have had similar problems. I called the adobe care number and the woman who answered my call was useless. can someone please help me solve this issue. Thank you in advance!

Update: i created a new adobe ID using my gmail account, but that also did not work

Correct answer J-E-N-O-V-A

Found a better solution than calling Google. Use this form instead: https://support.google.com/books/partner/contact/default . You'll have to give the ISBN or Google Books ID #, but they should have your books reset within a day or two once you submit a request.

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Gisele25718069rp3g

Participant

Hi guys, ik it's been years, but i saw many others asking about this. This worked for me:

1) Download Adobe Digital Editions and leave it there

2) Download Calibre

3) Download DeDRM_tools_7.2.0 and install it

4) Open books in Calibre

5) Click to open a book on Calibre, it'll then open in ADE. Done.

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Josephine27167619vjjy

Participant

Did not work for me 😕😕 Same error...

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doructin

Participant

Did not work for me either. Same error : cannot transfer an eBook from phone on the new eReader!

D

dp5EB7

Participant

I have the same problem- purchased book from Google and when trying to read with ADE I get the error message E_GOOGLE_DEVICE_LIMIT_REACHED

J

J-E-N-O-V-ACorrect answer

Participating Frequently

Found a better solution than calling Google. Use this form instead: https://support.google.com/books/partner/contact/default . You'll have to give the ISBN or Google Books ID #, but they should have your books reset within a day or two once you submit a request.

D

dp5EB7

Participant

I just tried this- waiting to see how it works out, Google accepted my querry and already sent me an acknowledgement email. Thanks for the suggestion and kudos for hunting and finding the solution.

josem87745476

Participant

Really, I disliked all those comments on the internet about the drm affecting only the people that buy content, until this... very.....day, I swear. I have lost one hour trying to figure out how to put an epub I just bought on google play on my nook simple touch and I ................

J

J-E-N-O-V-A

Participating Frequently

Contacting Google is a waste!! I just tried doing that and I was told to contact Adobe!

mohmmedb54684638

Participant

the same problem how we can fix it???????

sgr2

Participant

Contact Google Play support. They'll reset the device limit and it'll work

A

Anonymous

look: E_GOOGLE_DEVICE_LIMIT_REACHED

ashkan_t

Participant

the same problem how we can fix it?

sgr2

Participant

Same issue here. Have you found a fix for it?

A

Anonymous

I recently formatted windows, in doing so I had backed up my old Adobe Digital Editions library. /Documents/My Digital Editions/ I tried opening an ebook from my Google Book store by downloading. It prompted to login and I selected the option to authorize for this computer. After that I started to receive the error that everyone else got. I think opened up the digital library seeing my books there that I had copied over. It asked me to input my authorization information again. Then everything started to work and I'm not able to download again. Hope that helps.

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Ihatebooksdrm

Participant

I have the same problem and seeing you have not had an answer since april really puts me down