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its52264524
Participant
March 15, 2016
Question

E_LIC_ALREADY_FUFILLED_BY_ANOTHER_USER

  • March 15, 2016
  • 2 replies
  • 1037 views

Hi People,

I have a user here who is experiencing issues with using Digital Editions. When they are trying to launch an e-book they get the following message: E_LIC_ALREADY_FUFILLED_BY_ANOTHER_USER.

Whats funny is when I login as admin I am able to view this book however as the user I am unable to do so. I have followed troubleshooting steps provided by the link: Adobe Digital Edition Errors/Troubleshooting

But it did not make any difference. I have also had the book provider to have activation reset for the e-book which also did nothing. The funny thing is when i first downloaded it it managed to work on the user's profile

however after authorizing the software it just doesn't work. Can somebody please help?

Kind Regards,

Johnny Allen

    This topic has been closed for replies.

    2 replies

    Nanaky
    Nanaky
    Participating Frequently
    March 16, 2016

    E_LIC_ALREADY_FUFILLED_BY_ANOTHER_USER. say that the eBook link with a other or empty authorize as your Adobe ID. Check if your Reader and Digital Edition authorize with the same  Adobe ID. If yes check if can open the eBook in Digital Edition before you move it to the reader.

    E
    enriquea61984986
    Participating Frequently
    March 16, 2016

    Está claro que somos muchos los usuarios que tienen el mismo problema. Esto indica que se trata de Adobe que tiene que encontrar una solución y no tener clientes golpeando a un muro de incomprensión tecnológico difícil de entender.

    E
    enriquea61984986
    Participating Frequently
    March 16, 2016

    I regret to say that I have lost confidence in Adobe. I also buy books e-book kindle and before the same problem with the computer Amazon itself has a solution.

    yvonnep307779
    yvonnep307779
    Participant
    March 15, 2016

    I am having the same problem.  I can download on overdrive but I want to put the book on my Kobo.  What can I do?  i have tried uninstalling and then installing ADE.  I have a new computer and it wont even work on that.  I am very frustrated.

    Regards Yvonne

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