Skip to main content
Participant
March 14, 2017
Question

E LIC ALREADY FULLFILLED BY ANOTHER USER?

  • March 14, 2017
  • 1 reply
  • 553 views

When I try to download and save my EBook it doesn't not allow me to because it says its already used by another user. Please fix this

    This topic has been closed for replies.

    1 reply

    Nanaky
    Participating Frequently
    March 15, 2017

    The error is linked with a other authiorze. Has you open the eBook before you Authoirze your Programm?

    Participant
    March 15, 2017

    No... I attempted to but it did not open. It was on an iPad.

    Sent from my iPhone

    Nanaky
    Participating Frequently
    March 15, 2017

    If you have the eBook not open before seems a problem with the file itself. Seems that linked with adobe id before you can open with your Adobe ID. Contact your Reseller for reset the file.