A

Anonymous

Question

E_LIC_CONNECTION_PROBLEM

Forum|Forum|16 years ago
November 16, 2009
12 replies
12883 views

I got this error in DEigital Editions few days ago. I wanted to dowload an e-book from netlibrary. Before everything was wakiing fine. Any suggestion?

C

carmine_6314

Participant

Hi, I know that many years are passed, but I have exactly the same issue right now. I'm trying starting from yesterday, but nothing happens.
I have the .acsm file in local filesystem and ADE is getting this (see below). What am I suppose to do?

P

positive_focus7570

Participant

Same problem here since 3 days. I don't know what to do!

I

ingelap50983051

Participant

I'm having the same problem! When trying to download a ACSM-file I get the error-message

E_LIC_CONNECTION_PROBLEM

I'm getting pretty annoyed that this have occured a long time now. I have never had any problems earlier but now it has started and I don't know what to do. Can someone please help me??

Kind regards

Ingela

F

fourtwosig

Participant

Unfortunately this problem is still ongoing. I have had no problem with books until yesterday 23/9/2012. Now I cannot download the last 6 books I have purchased. It looks like I will have to look for a new vendor.

A

Anonymous

hey

i had the same problem yesterday, and tried again today and the download was fine. thankfully.

hope you guys got it sorted to.

A

Anonymous

My worked this morning as well. Thanks

A

Anonymous

Hi,

Mine seems to be working again as well, hopefully this doesn't happen too often! Hope everyone elses starts working again!

A

Anonymous

Arghhh!

Wish i has seen this forum before i had downloaded Adobe Digital Editions and bought my first book an hour ago. I have been having the exact same message, over and over. I bought it from www.penguin.co.uk and REALLY needed to read it asap.

Looking at all these posts i can't believe this problem has been going on so long and not been resolved. What a waste of money

A

Anonymous

I feel your pain. My classes started yesterday!

I'm falling behind by the minute.

A

Anonymous

its just soooo frustrating.

fingers crossed they sort it soon!

K

kazstack1

Participant

Hi

Having same problem trying to download from books on board

Error getting license
License server communication problem: E_LIC_CONNECTION_PROBLEM

Uninstalled and reinstalled twice clearing original tasks and deleting all folders from recycle bin and rebooted still giving same error message, any suggestion yet?

A

Anonymous

For this error uninstalling and reinstalling won't do you any good. This is a server side issue of the store that you purchased the book from(or thier back end provider). You should contact tech support for the store, asand let them fix it.

C

cashmisa

Participant

Yup I think so too!

For netlibrary it was fixed from the back end several days after we experienced that problem. We as user did not do anything..

maybe u wait for like 3-5 days?

Date: Tue, 5 Jan 2010 18:55:44 -0700
From: forums@adobe.com
To: cashmisa@hotmail.com
Subject: E_LIC_CONNECTION_PROBLEM
For this error uninstalling and reinstalling won't do you any good. This is a server side issue of the store that you purchased the book from(or thier back end provider). You should contact tech support for the store, asand let them fix it.

>

A

Anonymous

hey,

i tried downloading a book from Powells website today and got the same error message so i dont think its limited to the Netlibrary either. i have downloaded books from Powells before and had no bother. How did you get it sorted?

A

Anonymous

Hi

Im also having problems with ADE. I downloaded a book from booksonboard.com today, and when i have tried adding the .acsm file to ADE the message popping up is "E_LIC_CONNECTION_PROBLEM". I've tried another book i have purchased on the same site today as well, and this one is working fine? Does anyone have any solutions? Please help!

A

Anonymous

Folks, it's not a problem limited to Netlibrary. I have been getting the same error message when I attempt to download a book from Mindset Triathlon.

A

Anonymous

I am getting the same error message when trying to download checked out content from NetLibrary. When I attempt to open the .acsm file I get the following: "Error Getting License- License Server Communication Problem: E_LIC_CONNECTION_PROBLEM"

I was using Digital Editions with NetLibrary with no problems until Saturday, Nov. 14, 2009 when I first got this error message. I have tried multiple times with several .ascm files from NetLibrary and am still getting the same error msg and unable to view my content.

If anyone has a solution- I would greatly appreciate knowing what it is since this is a pretty big issue and it has been going on for 3 days now.

A

Anonymous

...so.....looks like i'm not the only one having this problem.....

I now think that this is an ADE content server issue...

and somebody at Adobe must do something to resolve it!

S

SijbrandK

Participant

Good to see I am not the only one with this problem. My problem also started a couple of days ago. I think Friday or Saturday 13 / 14 November. I have tried on many sites to find a direct e-mail adress to contact Adobe, but I was not able to find an e-mail address to discuss our problem with them directly.

Would it be helpful to get Netlibrary involved?

C

cashmisa

Participant

Error getting license
License server communication problem:

E_LIC_CONNECTION_PROBLEM

I also got this problem. I use ADE the 1st time on yesterday, 16 Nov. Downloaded a book from Netlibrary, tried to open it, but AOE came up with this error message. I tried today as well it still doesn't work.

However when I download books from Adobe sample eBook library, the book can be viewed properly in ADE.

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