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stephenm25370867
stephenm25370867
Participant
Mar 15, 2017 10:02 PM UTC
Answered

E_LIC_LICENSE_SIGN_ERROR

I have just tried to download a my fourth book from my local library, the first three downloaded without a hitch, but now I get this message

  

E_LIC_LICENSE_SIGN_ERROR

I have reinstalled Digital Downloads twice still get the same message, I also deauthorised and reauthorised with my adobe ID but still get the same message.

Please help.

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    dael_suttonCorrect answer
    Participant
    May 26, 2017 1:47 AM UTC

    Hi there.  I upgraded to 4.5.4 yesterday and the problem was still there afterwards.  I also updated Adobe Air just in case as well.

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    38 replies

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    berky77794935
    berky77794935
    Participant
    Aug 25, 2018 3:01 PM UTC

    same problem.. please make an explanation adobe??

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    ahmetk80877791
    Participant
    Aug 25, 2018 2:58 PM UTC

    same issue for me too. the interesting thing about this error is no one has any idea about it. there is no explanation and a solution.

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      joycev34681622
      Participant
      Aug 25, 2018 2:02 PM UTC

      Same problem here, uninstalling and updating ADE did not help.

      Any solutions yet? Been spending an hour trying to fix it instead of reading..

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      Daniel van Amsterdam
      Participant
      Aug 25, 2018 12:00 PM UTC

      I have the same problem, I have re-installed the latest Digital Editions version (4.5.8) but it does not help

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      mi87127536
      mi87127536
      Participant
      Aug 25, 2018 12:32 PM UTC

      marianne from ams: I also have to same e_lic_license_sign_error installing 458 did not help, rebooting did not help, de-authorize and authorize did not help; please let me know how to solve this, just bought a bunch of books, so a bit frustrated now; thanks for following up shortly

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        matteop54703071
        Participant
        Aug 25, 2018 1:35 PM UTC

        Hello, very same problem for me. Version installed 4.5.8, never faced this issue before.

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          Adorobat
          Adorobat
          Participating Frequently
          May 26, 2017 1:35 AM UTC

          Hi all,

          Could you please try updating ADE to the latest version and see if that resolves the issue?

          You may visit the following link for the same:

          Download | Adobe Digital Editions

          You may also refer to the following links discussing the same issue:

          E_LIC_LICENSE_SIGN_ERROR

          E_LIC_LICENSE_SIGN_ERROR - ACSM

          Error getting license License server communication problem: E_LIC_LICENSE_SIGN_ERROR

          E_LIC_LICENSE_SIGN_ERROR

          Thanks,

          Shivam

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          dael_suttonCorrect answer
          Participant
          May 26, 2017 1:47 AM UTC

          Hi there.  I upgraded to 4.5.4 yesterday and the problem was still there afterwards.  I also updated Adobe Air just in case as well.

          Translate
          dael_sutton
          Participant
          May 26, 2017 1:49 AM UTC

          However, today I just retried the ebooks I had on loan from my library's Overdrive, and it worked! Yay.

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            deptofhighfives
            deptofhighfives
            Participant
            May 25, 2017 12:27 PM UTC

            I'm also having the same issue with library books through Overdrive. I can download a book from the above sample ebook library as well though.

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            Nanaky
            Nanaky
            Participating Frequently
            Mar 16, 2017 7:46 AM UTC

            Has you check if a eBook of a other source work: Sample eBook Library | Adobe Digital Editions ?

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            ajd93244299
            Participant
            May 25, 2017 2:01 AM UTC

            yes, I was able to download a book from the Adobe sample library.

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