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Participant
October 19, 2022
Question

E_LIC_LICENSE_SIGN_ERROR

This is my first time using Adobe Digital Edition and hopefully my last. I'm trying to add a book which is in an acsm file to the library but I keep getting this error message. I'm on Windows 10 if that helps.

 

 

 

I've tried troubleshooting the issue with these solutions:

  1. Erasing the authorization and re-authorizing it
  2.  Going into regedit, deleting the adept activation, then reauthorizing it
  3. Restarting my computer
  4. Making sure I have the latest adobe software
  5. Reinstalling Adobe Digital Editions 
  6.  Trying a previous edition software

 

My issue still isn't resolved after all these methods I've tried. I'd love a solution to this so I can read the book I need for school. Can someone from Adobe please assit me with this?

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    3 replies

    Participant
    November 10, 2022

    looks like it is a discrepancy with your Adobe ID.  I'm experiencing the same issue.  I have a cretive cloud account, but I can't log into ADE with that, so I had to create a new login, but I get that error trying to open the book.  And there is no one to call about this  I need this book for training on Monday and I'm getting NOWHERE!

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    Participant
    November 10, 2022

    Same problem over here, tried to buy the same book twice, it didn't help, I don't know what to do and I am in a real hurry to access the content of the book because of a deadline.

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    Participant
    November 10, 2022

    me too, same problem in mac Os Mojave last update digital editions 4.5.11, other books .acsm works and download again but one with this error

     

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