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Participant
July 13, 2016
Question

e_lic_license_sign_error again.

  • July 13, 2016
  • 1 reply
  • 1020 views

For the last several days I've been trying to download a couple of books from GooglePlay. I keep getting the "e_lic_license_sign_error" whenever I try to open the acsm file in ADE. It doesn't matter which machine I'm using (Win7 and Win10), nor which browser (Firefox and Chrome). I tried reauthorizing ADE and then I got the "E_AUTH_NOT_READY" error. 

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    1 reply

    Nanaky
    Participating Frequently
    July 13, 2016

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    kamas716Author
    Participant
    July 16, 2016

    This worked, after shutting down and restarting the computer. Thank you.

    Nanaky
    Participating Frequently
    July 18, 2016

    You are welcome.