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Participant
December 29, 2010
Question

E_LIC_NO_DISTRIBUTION_RIGHTS

  • December 29, 2010
  • 2 replies
  • 1323 views

This is a question for the field,

I've purchased an epub book from Simon & Shuster.  I downloaded ADE onto my PC.  I am using Windows XP Professional.  When I double-click the shortcut icon on my desktop to open ADE, the app opens and there is a prompt message as follows:

Resume Pending Tasks

One or more downloads are not finished. Do you want to resume pending tasks?

I click "ok".

I get this message box as a result:

Adobe Digital Editions

Error getting license
License server communication problem: E_LIC_NO_DISTRIBUTION_RIGHTS

What does this mean?  I remember registering the program when it prompted me to do so using my Adobe ID login.

I dont want to order the book again through another vendor although I was tempted through KOBO.  I downloaded the KOBOsetup.exe file, but have not activated it for use since it appears I would have to buy the book again.

Can anyone help me resolve this?  I'd like to read my book.  I wish it would have just been in PDF format like it's previous edition.

Thanks in advance.

    This topic has been closed for replies.

    2 replies

    Participant
    December 30, 2010

    Thanks.  I did contact them, they finally responded today.  They are refunding my money within 30 days is the only resolution they offered.  That's cool, I'll get the book from another online ebook seller.

    December 29, 2010

    This is a misconfiguration on the S&S servers, you will need to contact them to get a resolution.