Hi,I’m encountering a consistent error when trying to authorize or deauthorize Adobe Digital Editions (ADE). The error is: E_STREAM_ERROR CURL returned 60 (3C)It seems to be related to an SSL certificate issue — possibly that ADE cannot verify the server certificate when connecting to Adobe’s authorization servers.Here’s what I’ve tried:Reinstalled ADE (latest version)Verified that system date and time are correctSwitched between multiple Wi-Fi networks (no proxy or VPN)Disabled firewall/antivirus temporarilyOS and root certificates are up to dateStill, the error persists, and I’m unable to either authorize with my Adobe ID or deauthorize the device.Could this be an issue on Adobe’s server (e.g. invalid or expired SSL certificate)?Is there a workaround to bypass this for now or any ETA on a fix?Thank you in advance!

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Question

E_STREAM_ERROR CURL returned 60 (3C) during authorization/deauthorization in ADE

Forum|Forum|6 months ago
August 1, 2025
7 replies
543 views

Hi,
I’m encountering a consistent error when trying to authorize or deauthorize Adobe Digital Editions (ADE). The error is: E_STREAM_ERROR CURL returned 60 (3C)

It seems to be related to an SSL certificate issue — possibly that ADE cannot verify the server certificate when connecting to Adobe’s authorization servers.

Here’s what I’ve tried:

Reinstalled ADE (latest version)
Verified that system date and time are correct
Switched between multiple Wi-Fi networks (no proxy or VPN)
Disabled firewall/antivirus temporarily
OS and root certificates are up to date

Still, the error persists, and I’m unable to either authorize with my Adobe ID or deauthorize the device.

Could this be an issue on Adobe’s server (e.g. invalid or expired SSL certificate)?
Is there a workaround to bypass this for now or any ETA on a fix?

Thank you in advance!

B

boeken_7377

Participant

Same problem here. Please let me know if there is a solution

E

Ernnie289245268no4

Participant

Same issue here. Even on desktop version unable to login my Adobe ID.

A

arianna_6017

Participant

same problem here!!!

R

romolo_0391

Participant

same problem, someone know about fix from Adobe?

E

erica_1315

Participant

same problem... just a new pocketbook verse....can't login to adobe id. and i'm sure my password is right

A

active_Lily9770

Participant

same problem here, with a brand new pocketbook.

N

nina_2311

Participant

Well, turns out Digital Editions is an "end of line" product so won't get any help updates; pro verbatim customer service. They told me that you could get an answer in 2 - 5 days though, so maybe we can pray!

D

daiane_1855

Participant

I have the same problem. Let me know if any solution is available.

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