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Gary Keys
Participant
May 5, 2015
Question

eBook Error Problem

  • May 5, 2015
  • 1 reply
  • 256 views

Have downloaded an ebook (after returning a read one), but now find that the following error occurs: "Error getting Licence, Licence Server Communication Problem: E_ADEPT_XML_SYNTAX". I have erased the computer Authorisation and re-authorized, but still get the error dialog box when attempting to open the Adobe Content Server Message.

How may this error be rectified?

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    shreya
    Adobe Employee
    May 6, 2015

    Restart your machine and try again

    If problem persists again, please share the error snapshot

    G
    Gary KeysAuthor
    Participant
    May 6, 2015

    Sorry, but it turned out that there was an issue with a 3rd party website associated with the eBooks system that was creating the problem. It has now been rectified and is working. Thanks

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