Ebooks do not download!!! URGGHHHHH!!!!

Forum|Forum|12 years ago
July 15, 2013
3 replies
573 views

Error getting license

License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

I cannot download my ebooks from the library. I follow the instructions, get the ascm file, control + click, open w ADE... & just keep getting this message. I can't believe how many people are writing in about the same thing. WHAT IS THE FIX????

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S

sjpt

Inspiring

The Adobe DRM infrastructure is a pretty hostile, and its implementation (especially ADE2.0) brings shame on the computer industry.

Two things might help.

(1) Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

Unfortunately, it often then gives misleading error messages about what is wrong.

Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

Restart ADE, and then reauthorize with your Adobe ID.

(2) There are lots of bugs in ADE2.0. Try replacing ADE2.0 with the older but more reliable v1.7.2.

(You can have them both installed at once if you like.)

Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172