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March 2, 2025
Question

epub files licenced to another account

  • March 2, 2025
  • 1 reply
  • 106 views

Hi,

I have been having problems with my pc lately and lost all my documents on it. After importing the data from a previous backup I now can't open the epub files from the backup. It says the document is licensed to a different user account. I dont know if I had another user account previously - is there some way to check to what account the epub files are licenced to? Or is there something else I can do to be able to open these files again? I have several bought ebook that I would like to be able to read again.

 

Cecilia

    1 reply

    March 4, 2025

    I found what was causing the problem. Apparently I was using another email address when I bought those books, so I had to de-authorize my computer and authorize to my old email account.

    But - I would like to know how to have these books licensed to my current email address, since the old one is no longer in use. Is it possible to do that - i e change the email address for your adobe account and still have access to these e books?