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sabk16735053
Participant
August 1, 2016
Answered

epup book not opening in digital editions

  • August 1, 2016
  • 2 replies
  • 3603 views

I have installed digital editions on my android tablet (JAY-tech) and it worked before. Now it just doesn't open the new e-books I've downloaded. It opens on my windos computer, but weather I download it from the library page oder transfer the download from my computer to the tablet, it won't show in the digital edtitions. I can click at the download and digital edition opens, but it doesn't show the book, evenso its from the same library like those I've opend bevor. I tried opening and closing the app, restarting the tablet, different downloads nothing works. I don't understand it and I don't know what else to to. Can someone please help?

    This topic has been closed for replies.
    Correct answer Nanaky

    Have you open the eBooks without authorize? If yes the eBooks are linked with this emty authoirze.

    To resolved the issue:
    Start Digital Edition on your Computer.

    CTRL + SHIFT + D.

    Accept that you want remove the authorize.
    Then authorize again.

    But you want not can open ebooks again which has open with empty authoirze.

    2 replies

    S
    sabk16735053Author
    Participant
    August 2, 2016

    After a lot of trial and error and other forums I think that the problem might be in the Adobe-ID. The version I have on my computer is a lot older than the one I have on my tablet. I never had to create an Adobe-ID for my computer.

    Now I tried to sign in with my Adobe ID on my computer but it said: You can not authorise the computer with an Adobe-ID which was used before to authorise another computer or another mobile device. Please try again.

    Now I'm totally lost. On one hand its said, that you need to register with the same Adobe ID on all you devices so that you can exchange the contents, but on the other hand it simply doesn't work, because Adobe won't allow it?? Can someone explain that?

    How the hell can I open my books on both, the computer and the tablet??

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    August 3, 2016

    Have you open the eBooks without authorize? If yes the eBooks are linked with this emty authoirze.

    To resolved the issue:
    Start Digital Edition on your Computer.

    CTRL + SHIFT + D.

    Accept that you want remove the authorize.
    Then authorize again.

    But you want not can open ebooks again which has open with empty authoirze.

    S
    sabk16735053Author
    Participant
    August 11, 2016

    I had to restart my computer, but then it finally worked with your tip. Thank you very much!!

    Nanaky
    Nanaky
    Participating Frequently
    August 2, 2016

    Has you check to open the eBook over the File System of your Tablett?

    judew63010546
    judew63010546
    Participant
    August 2, 2016

    I have the same problem and these people are no help at all

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