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mattiasn26302099
Participant
October 27, 2015
Question

Erase all authorizations and start over?

  • October 27, 2015
  • 1 reply
  • 192 views

Hi!
I've authorized the maximum limit of devices for the id in digital editions.
The problem is though, that I sold two of my computers last week just to buy a new one. When I now try to authorize this new computer it (of course) says that the maximum authorized computers is reached.

Is there a way just to de-authorize all of the computers and just start over? The old computers is in new hands and out of my power.

Thanks!

    This topic has been closed for replies.

    1 reply

    Nanaky
    Participating Frequently
    October 28, 2015

    Reset the activation can only customer support. Please contact customer Support: Kontaktaufnahme mit Kundendienst

    mattiasn26302099
    Participant
    October 28, 2015

    Well, I was in contact with them yesterday and they said that they didn't handle digital editions and sent me here instead...

    Nanaky
    Participating Frequently
    October 28, 2015

    Try its again. The password reset are work not over the forum. At me the customer support has help.